Frequently Asked Questions

We do not recommend using NAGCO tubes with competitor pumps. Please see our pump trade-in program for compatible options.

NAGCO tubes have been field-tested alongside leading brands such as Gastec, Honeywell, Kitagawa, UNIPHOS, and Sensidyne, delivering comparable accuracy and consistent readings.

All products ship from Houston, Texas.

Our pumps are backed by a limited lifetime warranty when used as intended under normal operating conditions.

Orders are typically processed within 1-2 business days. In-stock items ship within 24 hours or sooner.

Yes, we recommend daily hand pump leak checks performed with an unbroken tube to verify the accuracy of our pump, before each days use.

Shelf life varies by product and is clearly labeled on all packaging. Most tubes have a shelf life of 1–3 years.

Yes, we offer private labeling options. Our factory can customize labeling to meet your branding and regulatory requirements.

We offer a wide range of detector tubes designed for the gases and measurement
ranges commonly used in the natural gas and pipeline industry, along with other industry applications.

Our products are designed and tested to meet applicable industry standards for gas detection and safety.

Returns may be accepted on unused products within a specified timeframe. Please contact our team for return authorization and details.

NAGCO products are engineered for reliability, accuracy, and durability in demanding field environments, backed by responsive customer support.